Crew Call Management

For Live Event Suppliers

... Or you can keep pretending people from other industries are going to understand and solve your unique and highly specialized production challenges.

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PAY-AS-YOU-GO oPTIONS

BUILT FOR PRODUCTION

90 DAY GUARANTEE

CrewDriver is a call-out management system.


We’re an advanced set of call-out management tools, supported by specialized constraint management programming and rock-solid automation. That's a lot of jargon. Let's try that again.

If you’re using workforce management software, and grinding against the limits of handling crew communication, or if you’re sick of watching a staff member do call-outs by hand, and it’s time to buy them a forklift, we might be your new best friends.


Sound like you? Schedule a demo call, or seeing as you like to program your own VCR, try it out yourself.


Easy to setup, easy to use

The implementation process was quick and efficient, and building calls couldn't be any simpler.

Matt Lees

Immediate results

Going “live” with the first show was scary, right until we saw the results. In seconds we saw shifts being booked and calls filling up. Truly awesome!

Matt Lees

Striving for excellence

The benefits to CrewDriver's hands-on approach, ongoing communication, and quest for feedback are clear in the refinements made to the system since its inception.

Jeff Scharf



How do I know this will work for my problems?


Live Event Industry Expertise

CrewDriver is built to solve specific challenges of call-outs for live event on-call communication, tailored specifically to the needs of live event suppliers and their crew.


Day-to-Day Challenges We Understand (which others don’t)

  • Communicating with a diverse group of people with fluid and unconventional worker relationships
  • Dealing with the pressure and urgency of live event scenarios before, during and after the show
  • Scheduling for hours that are all over the map
  • The need to confirm and reconfirm, likely multiple times and nothing is certain until it’s over
  • The need at times to be incredibly specific about which crew for which job
  • The ability to default to a regular list once the custom preferred list has been exhausted
  • That some days you only have time for solving problems, putting out fires, and alternating between Batman and MacGuyver 20 times before lunch.

Unlike generic workforce management systems, (those folks who shoehorn features in without actually worrying about value to you - who tell you they can do everything all the time), we focus on making a more powerful and effective solution for solving the call-out problems for suppliers in the live event industry.


Do you ever say these things?

  • “Ask Dallas, Riley, Jamie, and Casey in that order and if you can’t get them, just pull someone off the senior list.”
  • “Tell Elliot I’m taking one of their senior people to be my lead, so they’ll need a replacement. See if someone on the senior list is available.”
  • “Call time is at 5 instead of 7, check in with everyone and make sure they can still show up. If they can’t go hit the list again.”
  • “If you don’t hear back in 6 hours, move on to the next person.”
  • “I don’t care anymore, the show is tonight. Find someone from this group, but don’t spam them all at once.”


Sound like you? Schedule a demo call, or seeing as you'll fix a burned out fuse with a foil gum wrappertry it out yourself.



Engagement Is The Key


We prioritize engagement with your crew. Our features help build strong relationships and ensure that workers are informed, engaged, and motivated to read and accept work offers from your company.

We know that crew will have a pile of nearly identical options for work on a weekly basis. It’s important that your relationship with them shines above your competitors, to ensure your crew pick you first and you’re able to properly service your clients.

These means features like never spamming, immediate responses to workers, and text message-based communication

Plus with us, you’ll have time to put the extra effort in with your crew relationships.


“I’ve been mislead about software so many times, everything sounds too good to be true.”


There's a good chance you're anxious to solve crewing problems and have limited time for research. There’s bad actors in the market who set up sales call after sales call to deliberately soak your time, to make it harder for you to shop around. We hear stories about companies who get ground down and once they're exhausted sign annual contracts for products they're not going to get value from.

So here’s my commitment to you:

  1. We make it easy to bail if you feel we didn’t do our job.
  2. We do what we promise or we don’t get paid.

There’s no tricks or loopholes to make you stay and we're not using timeshare sales tactics to get you to sign up.

But you don’t have to take my word for it… (yea, that’s an RR reference just for you).

Easy to setup, easy to use

The implementation process was quick and efficient, and building calls couldn't be any simpler.

Matt Lees

Communicate directly with our team members

This client specific, personalized staff booking system, allows us to communicate directly with our preferred team members based our order of priority.

Jeff Scharf

Indespensible

This is actually becoming a really indispensable tool for me. I’m really happy you invented it!

Mike Hessler


How much does it cost?



You Pay Only When It Delivers Value

We use delivery-based pricing. If it doesn’t confirm someone for a shift, there’s no fee. That’s how confident we are that it works.

Our pricing starts at $3.25/confirmation, and there’s a small monthly minimum. The bigger the commitment you make the better deal you get BUT there’s no pressure to make that commitment. Make sure that it works for you and that it delivers good value. You decide to upgrade your plan when you’re ready. 

And now, the SMALL MEDIUM LARGE menu you were hunting for...


Usage-based pricing means better value for you


We know that your volume changes wildly throughout the year, that's why we only bill you when someone is confirmed for the shift by the system. Everything else is included.

We always recommend starting at the pay-as-you-go tier, and then when you're ready to commit we'll reward you based on the level of commitment with bonus credit, giving you better value for your dollar.

$0

Pay-As-You-Go

Ark B Economy Class

$3.25 per confirmation

0 confirmations

$89 setup fee

$35 monthly minimum

$499

Starter

Babel Fish

$3.05 per confirmation

163 confirmations

$89 setup fee

$35 monthly Minimum

$1,249

Medium

Vogon Constructor Fleet

$2.50 per confirmation

500 confirmations

$49 setup fee

$50 monthly Minimum

$9,799

Large

Mutant Star-goat

$2.00 per confirmation

4900 confirmations

$0 setup fee

$500 Monthly Minimum


I dare you to find a better model. Go ahead, I’ll wait here. I’ll bet your mind is completely blown. Imagine paying for a hotel room based on how restful it was?

No? Well, I also respect being tired and jaded. The important part is that it matches how much you use it, and we only count when a crew member is confirmed for a shift. All the intermediate transactions, messages and everything else are included.

The cost to you when it's quiet (like January for most) is nominal, the cost when it's wild busy (like May and October) matches the value you're getting from the software.

Might want to just try it out yourself.

As well, new accounts include a deep stack of confirmations to try it out with, and every tier includes a 100%, 90-day money back guarantee.

Just so that's clear: If you use us for 3 months, and you're not happy, we'll refund 100% of what you've spent with us. That includes the minimums and the setup fee with no conditions.

We want to respect that you might be a little gun shy, so we want it to be just as easy for you to fire us as is it is to sign up.


Sound like you? Schedule a demo call, or seeing as you're the type of person who's go their act together well enough to never leave the house without a towel, try it out yourself.



If I want to sign up, what happens next?



Trial Without Commitment

We’re not here to lock you into a contract, and you can start trying it out today. When you’re ready to commit, we’ll give you a better rate on usage, but when that starts is up to you.


Trial offer 
New accounts get a deep stack of confirmations to try it out with (which expire after 30 days).


I’m asking you to trust me, I know how people can be a jerks if you pick the wrong thing (or even jerks if you pick the right thing) so it’s got to be easy to cover your tracks. So, if you’re the type who gets in trouble in shopping with your heart... 


We promise a 100%, 90-day money back guarantee


As well, our features are backed by a team of experts who are dedicated to providing personalized support and guidance to help event suppliers get the most out of our product and maximize the success of their events.

Now you might want to set up a tour or just try it out yourself.

Sound like you? Schedule a demo call, or seeing as you're one of those people who can design a flux capacitor after hitting your head on the sink after slipping while standing on your toilet to hang a clock, try it out yourself.



I refuse to buy anything that doesn’t promise me it’ll solve every problem I have.


What if I want to talk about timeclock and payroll?

There’s lots of solutions that deal with those problems, and they’re not us. We’re call-out management. That’s what we do and we do it better than anyone else.

Where do we fit? You’ll want to use us alongside the systems you have to solve those problems. However, if you’re still chasing that dragon, you’re probably not quite ready for us. I'm hesitant to suggest this, but go try out the “all-in-one” systems.

You may find yourself discovering the call-out functionality they overpromised you, is you Wizard of Oz-ing it in your tightie-whities backstage at 3am instead of supervising a loading out.

If that happens and the disappointment is crushing you into a tiny, sad, sad diamond give us a shout and we'll give you a hug.

(Actually, first you probably have to cancel your contract and eat the $1000 non-refundable deposit first. After the rage passes, maybe give us a shout then... but you can still have the hug whenever you want.)


It has to do everything I can think of, and I firmly believe I can get a product of quality that will do that...

(…also any day now I will be recalled to the shire to help Mr. Frodo and that incredibly handsome Thorin Oakensheild take the ring to Mount Doom)

First, I have no idea why you’re still reading this when you could easily just Book a demo call. So, kudos. Secondly, it’s good to believe things. For example, I believe in unicorns that soft-serve rainbow ice cream from their butts because I saw it on the TV once. Squatty Potty, represent.

If most of your days are just you and a set of speakers on sticks in a van, that day where you need a specialized call-out management system probably isn’t today. If that's not you and you're ready to solving your call-out problems you might want to set up a tour or just try it out yourself … but enough about you.

Sound like you? Schedule a demo call, or seeing as you're enough of a nerd to notice I swapped out Aragorn for Thorin, try it out yourself.


Features


Benefits 

We fix the unique problems you have that go along with a heavy reliance on an on-call/casual workforce, which means you can...

  1. Invest your time in servicing your clients and building better relationships with crew
  2. Suffer from less mistakes and be able to take advantage of more opportunities
  3. Turn down less work because you’ll be able to make better use of the crew you have


The Best Automation Available

Our features are designed with hands-free automation in mind, reducing the need for manual intervention and allowing event suppliers to focus on delivering the best possible event experience for their clients. We offer a wide range of features that help automate the communication and scheduling process, allowing event suppliers to manage their workforce more efficiently and effectively.

These include:

  1. Inbound message processing - Every accept and decline message is handled the second it comes in
  2. Selection and Offering - Following stock lists of priority, always customizable for individual call
  3. Confirmation and placement - Eliminating delays and wait times for staff getting back around to dealing with crewing challenges
  4. Outbound message processing - You don’t need to trigger every single outbound message by hand, remember what time the next offer should go, while always keeping an eye on when’s a reasonable time to be texting people
  5. Notifications and alerts - Keeping the team informed and on track
  6. Crew schedule mail-outs - Crew schedules every Monday for the upcoming week, and the ability to trigger delivery whenever they like.


Workflows Modelled In Live Event Environments

CrewDriver lets you work with your crew lists and the needs you have to fill in the shifts you have upcoming, and create the best possible plan based on all the information you have at any given moment.

As things change, CrewDriver gives you the ability to intervene, make changes and then fire up the automation all over again. You can also reset crew on confirmed shifts, send them information about changes in the call and have them reconfirm based on the changes.


Highly Customizable

We give you the advanced workflows and allow you to add as much nuance and flair as you need.

A few examples are:

  1. Grind a whole list of a specific list of 30 crew qualified for a single position, one at a time, 1 hour apart
  2. Offer a shift to 3 specific people, then move onto the bigger list.
  3. Offer a shift to 1 person and hold it until you come back and intervene
  4. Cherry pick crew one at a time based on your preference at that exact moment.

We have a pile of settings allowing event suppliers to tailor our features to their specific needs and preferences.


We also deliver 

  • Reporting and Analytics - Features to measure team performance and identify areas for improvement
  • Real-time Communication - Our product is live. You trigger messages, they’re sent within seconds or minutes depending on the processing time that goes along with it
  • Live updates - Tools for seamless collaboration and updates, including reconfirmation based on changes
  • Easy Access - A mobile and User-friendly interface for easy workforce communication, on a high reliability cloud-based platform accessible from anywhere with internet access.
  • Integrations - Flex Rental Solutions, allowing you to pull data directly from quotes to build the call-outs in CrewDriver and Zapier, allowing you to connect to the huge pile of apps in their directory. With more to come!


Sound like you? Schedule a demo call, or seeing as you figured out that the last chevron was to identify the origin point (it's the bottomless triangle with the little circle over it)try it out yourself.


Communicate directly with our team members

This client specific, personalized staff booking system, allows us to communicate directly with our preferred team members based our order of priority.

Jeff Scharf

Valuable Tool

I have been working with the CrewDriver software for nearly a year now, and have found it to be a valuable tool in my need for booking crew on an ongoing basis.

Steve Matthews

Focus on my team

You had told me your application would save me time, allowing me to focus my efforts on face-to-face contact, and developing my team. You were so right. 

Matt Lees