Call-Out Management

Crewing is complicated and needs complex tools

CrewDriver is the most advanced call-out management system built for suppliers in the live events industry. Our platform provides advanced tools and automation for navigating the complex relationship with your on-call and casual crew. This includes the capabilities of hands-free handling the entire cycle of selecting, offering and confirming work.

Your needs go well beyond the traditional workforce management software. We’re here to fill that gap and provide you the tools to use in conjunction with your existing WFM tools to take the pain out of the call-out process.

Your business needs to be flexible and agile, that means using tools which facilitate that.

What are call-out management systems?

Call-out management systems are designed to streamline the process of communicating with and scheduling on-call (crew, freelancers, part-timers) workers for live events suppliers, such as AV, staging, lighting and crew supplier companies.
It allows easy management of your workforce by creating and sending job offers to the appropriate workers. It allows the specific queuing of offers based on the order preference for that specific call and provides the default lists as an optional fall-back if your first set of picks don’t accept.

The software handles their responses and confirmations, tracking each individual call’s progress in real-time, giving a clear dashboard showing you who’s been offered the work and what their response was, and ensuring that all staffing requirements are met for the show.

The system can also manage worker availability, handle last-minute call-outs and cancellations, and communicate with workers via text message.

In essence, the system provides an efficient and organized way to manage the call-out based complex scheduling needs of live events.

The system allows suppliers to quickly communicate changes and updates to their team members, and confirm acceptance of those changes. It helps them to avoid conflicts, scheduling issues, and helps re-confirming and finding more crew for last minute changes.

We’re here to improve the efficiency, responsiveness, and reliability of the your scalable workforce, ultimately leading to better outcomes for their clients and their events.

It eliminates the need for manual scheduling and time-consuming phone calls, allowing your core staff to focus on delivering an exceptional experience for their clients.

The software can also help you increase efficiency, keep track of their team's performance and identify areas for improvement.

Our live event supplier call-out system helps save time, reduces costs, and improve the overall productivity and performance of your operation.

Crew Call Management System Tour